Wend support
We’re here to help.
For help with account access, pairing, subscriptions, reports, data exports, or deletion requests, email us at megan@twohearth.com.
Restore a purchase
Open Wend’s Settings and choose Restore Purchases. Use the same Apple Account that bought Wend Lifetime or the subscription.
Pairing
One of you taps Invite and shares the code; the other taps I have a code. If you both made invites, either code works — joining cancels your own. You can cancel a waiting invite at any time.
Manage or cancel
Wend Lifetime is paid once and never renews. Subscriptions are billed by Apple; manage them in Wend’s Settings or in iPhone Settings → your name → Subscriptions.
Export or delete data
Open Wend’s Settings to export your data or delete your account. You can also email us from the address linked to the account.
Report or block
Use the in-app report control for a discussion message. You can also unpair or block your current partner from Settings.
Help us help you
When you write, include the app version, your iPhone model and iOS version, what happened, and what you expected. A screenshot or screen recording is useful when you can share one.
Do not include private answers, voice recordings, passwords, or payment information in an email unless we specifically ask for it through a secure support process.