Wend terms of use

Use Wend with care.

Last updated: 25 September 2026

These terms govern your use of Wend, including its paired conversations, voice features, community-safety tools, and purchases.

Who can use Wend

Wend is rated 16+ and is intended for people aged 16 and over. Wend includes optional intimacy conversation decks written for couples. Those decks stay closed until both partners have separately opted in, either partner can turn them off at any time, and turning them off closes them immediately for both. Nothing in them is scored, ranked, or shared outside the pair.

Using Wend

Wend is designed for private conversation between you and a linked partner. You are responsible for the content you submit and must not use Wend to send illegal, exploitative, hateful, harassing, threatening, non-consensual, explicit, or otherwise objectionable content.

Private content is still subject to these rules. You can report discussion messages in the app. You can also unpair or block a current partner. Blocking ends the active pair and prevents access through that pair; a re-pair cooldown may apply. We may investigate reports, suspend accounts, or take other action needed to protect people using Wend.

Voice transcription

Voice transcription and safety processing are optional. Before uploading a voice note, you must separately enable this processing in the app. When enabled, Wend sends submitted audio to a third-party AI service for transcription, captions, and safety processing. We do not use voice audio or transcripts for advertising. Turning the choice off stops future voice-note uploads and transcription; it does not remove voice notes or transcripts that were already processed. Text conversations remain available when voice processing is off.

Fair use: each account can send up to 20 voice notes a day on every plan. On the free tier, voice notes can also rest for the remainder of a UTC day if the free tier’s shared daily capacity is reached; typing always works.

Wend Lifetime (one payment)

Wend Lifetime is a one-time, non-renewing purchase. It is charged once to your Apple Account, never renews, and there is nothing to cancel. It unlocks every question pack, journey and talk deck, your full shared history, and voice notes with transcripts up to 60 voice notes per couple each calendar month (UTC). Apple shows the price in your currency before you buy. Lifetime covers you and your one currently linked partner; if the pairing ends, the former partner’s shared access ends with it, and the buyer keeps Lifetime. Restore it on a new device with Restore Purchases.

Premium subscriptions (for heavy voice use)

Wend Premium includes everything in Lifetime with no monthly cap on voice notes (the daily fair-use limit of 20 voice notes per account still applies). In the United States, plans are offered at $9.99 per month or $59.99 per year; Apple displays the price and any introductory offer available to you before purchase. The yearly plan may include a seven-day introductory trial when offered in the App Store.

Payment is charged to your Apple Account. Your subscription renews automatically unless you cancel it at least 24 hours before the current period ends. You can manage or cancel through Wend’s Settings or iPhone Settings → your name → Subscriptions. There is no external purchase path.

An active Wend Premium subscription provides Premium access to the subscriber and their one currently linked partner. If a pairing ends, shared access for the non-subscribing former partner ends with that pairing.

What stays free

Pairing, the daily question, the private reveal and the conversation that follows are free, with 10 voice notes per couple each calendar month once voice processing is turned on.

Account and data

You can export your data or delete your account from Wend’s Settings. Our privacy practices and retention details are described in the Privacy Policy.

Changes and contact

We may update these terms as Wend changes. Continued use after an update means you accept the revised terms. Questions about these terms can be sent to megan@twohearth.com.